Help & Support

Last updated: 2026-07-03

Need a hand with Vita? Most questions are answered below. If not, email us at support@getvita.app and we’ll get back to you.

Getting started

Create an account with your email, then start logging from any tracker — weight, fasting, food, water, and more. Your dashboard fills in as you log; daily summaries are computed overnight.

Syncing Apple Health / Withings

On iPhone, enable Settings → Connected apps → Apple Health auto-sync, then tap Sync now to import your history (weight, steps, sleep, resting heart rate). Re-running is safe — already-logged days are skipped. If recent readings aren’t showing, open the app and Sync now, and make sure Vita has permission in the iOS Health app’s privacy settings.

Your data: export & deletion

You own your data. From Settings you can export everything as a file, or permanently delete your account and all its data. Deletion is immediate and irreversible.

AI insights & privacy

AI insights are off until you turn them on in Settings, and you can switch them off anytime. See our Privacy Policy for what’s processed and where.

Subscriptions

Vita Plus is purchased and managed through the App Store or Google Play. To view, change, or cancel your subscription, use your store account’s subscription settings. Add store deep-links / cancellation steps if desired.

Contact us

Still stuck? Email support@getvita.app. Add expected response time / hours.